Welcome to our frequently asked questions section. Insurance it seems can be a confusing and challenging environment especially if you this the first time you're thinking of buying a policy. Add to that our great new technical innovation, our SmartDriver App, the questions just keep coming. We've put together a comprehensive list of answers to those questions and put them in to sections that we hope will make it easy for you to find the answer you're looking for quickly and easily.
Thinking about buying SmartDriver App?
We think our SmartDriver app is rather neat. It gives you all the benefits of a telematics (blackbox) insurance without the hassle of having to get specialist kit installed in your car. Because it's on your phone, this makes it portable even if you change cars.
Because it's new we've been asked plenty of questions about it, and we hope we've got them covered. Simply follow the this link!
About our insurance policies
This FAQ section tells you everything you need to know about buying an insurance policy from us, from documentation to direct debits!
Click here to find out more.
Already a customer and need help?
These FAQ's are designed to help support you if you have a technical issue with SmartDriver App or perhaps just need a little guidance on getting the best from the app.
Follow this link for help.