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Contact Us

We’ll be here when you need us

If you’ve a question we haven’t answered on our FAQs page, feel free to get in touch. You’ll find all the numbers, addresses and information you need below. And you’ll find at Only Young Drivers and Only Smart Drivers we’re always more than happy to help.

New Enquiries – 03303 438 880
(Lines open Monday to Friday: 9am – 6pm, Saturday: 9am – 1pm and Sunday: Closed.)

Existing Customers – 03303 438 872
(Lines open Monday to Friday: 9am – 6pm, Saturday: 9am – 1pm and Sunday: Closed.)

If you’re an existing Only Young Drivers or Only Smart Drivers customer and want to discuss your motor insurance policy with one of our team, a couple of very simple selection options will get you through to the right expert member of our team who understands the problems facing young drivers because they are young drivers themselves.

And if you’d prefer to send us an email, you’ll reach us at


What to do in the event of a claim?

  • Make sure you and any passengers in your vehicle are safe.
  • If there are any serious injuries to any party involved, please call the emergency services.
  • Take full details of the other vehicles involved, including name and contact details, vehicle details and insurance details.
  • Take photos of all vehicles involved including the position of them, the damage to the vehicles and if possible capture the registration of the vehicle in these pictures.
  • Obtain details of any witnesses to the incident.
  • Ring us on 0800 9 538 566 as soon as it is safe to do so, to start the claims process.

We are open 24/7 365 days a year, to assist you in the event of a claim and get you back on the road.

Write to us at:

Customer Services,
Only Smart Drivers,
Nile Street,

Email us at:

Is COVID-19 causing you problems with your Only Young Drivers policy? Find out how we can help.